WindowsHostingLeader will recommend you for Top and Reliable Windows Hosting for SugarCRM 7.8. Customer relations management is a vital element to any business. This organization role encompasses buyer help, marketing and sales. SugarCRM is actually a web-based customer relations management (CRM) tool that facilitates all of those organization roles by bringing them with each other beneath a unified software technique. This makes it possible for consumer relations specialists to speedily and effectively deal with a wide selection of buyer demands.
SugarCRM might be accessed by means of a website, which is generally hosted internally by a organization. This only permits personnel in the organization to access the site. Specialized telephony hardware may be incorporated with SugarCRM, enabling for simple integration of telephone support into the CRM package. This can be accomplished by installing an IP-based phone method that hyperlinks straight for the server that hosts the software.
CRM software is essential for a variety of factors. It’s usually employed to track client orders, billing history, and catalog any complaints they may have. By placing all of this info below 1 unified application method, client service specialists can bring up information about a customer rapidly. This results in a quicker turnaround time for customer service concerns, and it could also result in more correct problem resolution. By centralizing all client relation services beneath a single unified program, a CRM software system maximizes the utility of every client relations specialist.
Benefit from the power inside the Sugar platform and bring the Sugar advantage for your enterprise. Here’s how:
Powerful workflow tools in Sugar allow you to automate and optimize even the most complex business practices – to heighten customer experiences, drive productivity and reduce operating costs.
Your CRM system should run like your business, not the other way around. Only Sugar offers fast, simple customization without limits. With Sugar, your CRM is as unique as you.
Whether going global and taking advantage of the more than 26 supported languages and currencies; or integrating with the hundreds of third party tools and apps in the Sugar ecosystem – the Sugar platform makes it easier than ever.
With the ability to deploy your CRM on your terms, and in the location of your choice – with Sugar you reap the benefits greater control and ownership. The Sugar platform can run virtually anywhere – helping global companies comply with government and industry mandates, provide greater data privacy, and simply have greater access and control over sensitive customer data.
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What’s New in SugarCRM 7.8?
They have officially released version 7.8 for all commercial editions. They are pleased to announce that version 7.8 is now available for all commercial editions!
This release will significantly benefit customers running all commercial editions with following updates:
- Calls and meetings now have expanded types of recurrence available, especially concerning monthly recurrences.
- Users will now be alerted of call and meeting invitees who will not receive email invites due to empty or invalid email addresses in Sugar.
- The start dates in the Calls, Meetings, and Tasks subpanels are now highlighted according to when their start date occurs.
- Email addresses are now validated when composing emails from Sidecar modules (e.g. via Emails subpanel in Accounts module) in order to detect any invalid emails.
- Users now have the ability to refresh the records displayed in list views and subpanels by clicking the Refresh button to the right of the search bar.
- Revenue Line Items, Quoted Line Items, and Product Catalog records can now have quantities of zero and allow for manual entry of fields typically calculated based on a non-zero quantity.
- Users can now view a history of changes to audited fields for task records.
- The shortcut key now supports the use of “Command” for Macs.
- Users can now customize the key combinations which trigger Sugar’s shortcuts via the Keyboard Shortcuts page.
- Dependent field formulas controlling a field’s visibility are now respected when previewing records via the list view’s intelligence pane.
- Bar charts can now display the total for grouped data in report chart dashlets.
- Email addresses containing UTF-8 non-English characters may now be saved.
This release also includes the following updates for customers running their Enterprise and Ultimate Editions:
- When enabled by administrators, users can leverage a record’s Teams field to grant viewing, editing, etc. permissions to users with specific role configurations.
- Sugar’s business process management tool, Process Author, is now called “Advanced Workflow”.
- Administrators now have the ability to disable the Processes module via Administration > Role Management.
- For records involved in running processes, locked fields are now clearly marked with a lock icon in record view, and alerts have been added to enforce locked fields in list view and import.
- The Settings pop-up for business rule action elements now uses a dropdown list with type-ahead functionality.
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