The Dark Side of EIG Hosting: What You Need to Know


Endurance International Group (EIG) is a well-known name in the web hosting industry, owning a large portfolio of hosting companies like Bluehost, HostGator, and iPage. While EIG offers various hosting solutions, it’s important to understand the potential drawbacks that come with their services. This article delves into the cons of EIG hosting, helping you make an informed decision for your website, and offers some great alternatives.

1. Inconsistent Customer Service

One of the most significant complaints about EIG hosting companies is the inconsistency in customer service. Users often report long wait times, unhelpful responses, and a lack of resolution to their issues. This inconsistency can be frustrating, especially for those who rely on timely support to keep their websites running smoothly.

2. Server Performance and Reliability Issues

Another common concern is server performance. Users have reported frequent downtimes, slow loading speeds, and unreliable server performance, particularly during peak traffic periods. These issues can significantly impact the user experience on your website, leading to lost visitors and potential revenue.

3. Overcrowded Servers

Due to EIG’s business model of hosting a large number of websites on shared servers, there is a risk of server overcrowding. This can lead to resource contention, where multiple websites vie for the same server resources, resulting in slower performance and potential site crashes.

4. Aggressive Upselling

EIG hosting companies are known for their aggressive upselling tactics. From the moment you sign up, you may be bombarded with offers for additional services and features, often at a premium cost. This can be overwhelming and sometimes misleading, especially for beginners who might not fully understand what they need.

5. Lack of Personalized Service

With EIG’s massive scale, the level of personalized service is often lacking. Unlike smaller, independent hosting providers that offer more tailored support, EIG’s customer service tends to be more generic and less attentive to individual needs. This can be a drawback for users looking for a more customized hosting experience.

6. Limited Innovation

EIG’s focus on acquiring and integrating existing hosting companies may lead to a lack of innovation. Smaller, independent providers often strive to differentiate themselves by offering unique features and cutting-edge technologies. In contrast, EIG hosting companies may lag behind in adopting the latest advancements in web hosting.

7. Monopolization Concerns

EIG’s dominance in the hosting industry raises concerns about monopolization. With so many popular hosting brands under its umbrella, there is a risk of reduced competition, which can stifle innovation and lead to higher prices for consumers. This monopolistic presence can limit the variety of choices available to users.

8. Pricing and Renewal Rates

While EIG companies often attract customers with low introductory prices, the renewal rates can be significantly higher. This pricing strategy can catch users off guard when it’s time to renew their hosting plans. It’s essential to read the fine print and understand the long-term costs associated with EIG hosting.

Alternatives to EIG Hosting

1. ASPHostPortal

Why It’s the Best Alternative: ASPHostPortal is highly recommended for its outstanding performance, reliable customer service, and competitive pricing. It specializes in Windows hosting and offers a variety of plans to suit different needs. With excellent uptime and fast servers, ASPHostPortal ensures a smooth and efficient hosting experience.

2. SiteGround

SiteGround is known for its exceptional customer support and reliable performance. It offers innovative features and a strong focus on security. With data centers around the world, SiteGround ensures fast loading times and excellent uptime.

3. A2 Hosting

A2 Hosting is praised for its speed and performance, with a variety of hosting options including shared, VPS, and dedicated hosting. It offers robust customer support and a commitment to environmental sustainability with its green hosting initiative.

4. InMotion Hosting

InMotion Hosting provides a great balance of performance and affordability. It offers a range of hosting plans and features, including free website migration and a 90-day money-back guarantee. InMotion is known for its reliable customer service and strong uptime.

5. GreenGeeks

GreenGeeks stands out with its eco-friendly approach to web hosting. It offers fast, secure, and reliable hosting services while offsetting its carbon footprint. With excellent customer support and competitive pricing, GreenGeeks is a solid choice for those looking to reduce their environmental impact.


While EIG hosting offers a range of options and competitive initial pricing, the potential downsides are worth considering. Inconsistent customer service, server performance issues, aggressive upselling, and limited innovation are some of the key concerns associated with EIG hosting companies. By understanding these drawbacks, you can make a more informed decision about whether EIG hosting is the right choice for your website.

Call to Action

If you’re considering EIG hosting, weigh these cons against the benefits and explore alternative hosting providers like ASPHostPortal, SiteGround, A2 Hosting, InMotion Hosting, and GreenGeeks. Conduct thorough research, read customer reviews, and consider your long-term hosting requirements before making a decision.

Posted in Hosting Article.